STUDIO POLICIES

Payment Policy

Payment is due at the beginning of each Appointment or Class Package renewal. Cash, Check and Major Credit Cards are accepted. Reservations for Appointments or Classes must be PREPAID to hold your Appointment or Class time. Consider renewing your package on or before your current package runs out/expires to reserve your desired time. Rates are subject to change.

Attire

Fitness wear is recommended. Avoid zippers, large buttons and overly flowy material as these things can get caught in equipment. Please leave your jewelry and BLING at home. No one will be permitted to use the AntiGravity® Harrison Hammocks while wearing jewelry. This includes neckalaces, rings, watches and dangling earrings. The jewelry can get caught in the Hammock and hurt you/put holes in the Hammock. You’ll want to wear a long-sleeved shirt and fitted leggings or fitted shorts for AntiGravity®. Please wear socks, though you may need to take them off from time to time. Please bring a small towel.

Cancellations

Kindly give 24 hour notice for Appointment (Private or Duet) cancellations. This will be considered an Early Cancel and you will not be charged for that Appointment. Kindly give 4 hour notice for Class (Group). Cancellations made outside of required notices are considered Late Cancels and are subject to full charge with exception to illness or emergency. An Appointment or Class may be Gifted to a friend or family member as another option when canceling is necessary.

Consideration

Please turn off all mobile devices prior to the beginning of each class. No one will be permitted to participate in class more than 10 minutes late, for the safety and consideration of yourself and others in class. If you must leave a class early, please do so as quietly as possible. Please refrain from wearing perfumes while in the studio.

Scheduling

Certain Classes require reservations ahead of time. Usually, 1-2 hours before the class begins. This is because instructors need to know how/if they should prepare for class/set up studio. Always check the MindBody App online via sthielpilates.com or by downloading the FREE MindBody App to your smart phone or call the studio (412-482-4921) for possible last minute schedule changes and during inclement weather. Though we do our best to keep intended schedules or inform clients of changes ahead of time.

Please leave valuables at home. STHIEL PILATES not responsible for lost/stolen articles.